Shipping policy
Last updated: 25th October 2025
Thank you for shopping with Sugar Daddies! We aim to get your sweet treats to you as quickly and safely as possible. Below you'll find all the key details about our shipping process.
📍 Where We Ship
We currently ship to the following regions:
Australia (nationwide)
New Zealand
United States (We pay the tariffs for you 😘)
Canada (TEMPORARILY SUSPENDED DUE TO NATIONAL UNION STRIKE)
Several Countries in Europe [Germany, Belgium, France, Ireland, Italy, Netherlands, Sweden, Switzerland, United Kingdom, and Greece]
📦 Processing Times
Orders are processed within 1–3 business days after payment is received.
Orders placed on weekends or public holidays will be processed the next business day.
During peak periods or promotions, processing times may be slightly extended.
🚚 Delivery Estimates
Australia:
Standard Shipping: 3–7 business days
International:
USA, Europe: 10–28 business days (varies by destination and customs processing)
Please note: Delivery times are estimates only and may vary due to postal delays or customs clearance.
💲Shipping Rates
Shipping costs are calculated at checkout based on your delivery address, order weight, and shipping method.
We use Australia Post for all shipping. You can view their shipping rates directly at:
Australia - https://auspost.com.au/content/dam/auspost_corp/media/documents/post-guides/parcel-post-guide-ms102-other-nsw-n2.pdf
International - https://auspost.com.au/content/dam/auspost_corp/media/documents/post-guides/international-post-charges-easy-guide.pdf
💲🎁 Free Shipping Specials!
Simply spend at least the following to receive free shipping on your order!
Australia & New Zealand: AU$75
USA & Europe: AU$150
Shipping is calculated at the checkout (or you can do a currency conversion on Google). If it isn't triggering for you after your enter your details, you may not have reached the limit yet, so add a few more items to see if it applies. If it still doesn't, reach out to us at support@sdcandies.com and we will get it sorted for you 😘
🛃 Customs, Duties & Taxes (International Orders)
International orders may be subject to import duties, taxes, and customs fees.
These charges are not included in our prices and are the buyer’s responsibility.
Customs policies vary by country — please check with your local customs office for more information.
🎁 Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking link (if available for your selected service). Tracking may take up to 24 hours to update.
❗ Delays or Issues
We are not responsible for delays caused by:
Postal carriers
Customs inspections
Incorrect shipping addresses provided by the customer
If you suspect your package is lost or delayed, please contact us at support@sdcandies.com and we’ll do our best to assist you.
📬 Address Accuracy
Please double-check your shipping details before placing your order. We are not liable for orders shipped to incorrect addresses provided at checkout.
💌 Need Help?
Questions about shipping? Email us at support@sdcandies.com — we’re happy to help.